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Our Policies

We'll explain our current business and ordering policies on this page.

Shipping and Handling

We attempt to deliver or ship your order as soon as we receive it.

We offer the following shipping methods:

Standard UPS Ground
UPS Second Day
UPS Overnite 
Local Delivery
USPS Priority Mail
USPS First Class Mail

WARRANTY

100% Risk Free Guarantee

Cartridges

PSI Compatible Imaging Cartridges are manufactured using precisely matched new and reconditioned components. PSI™ warrants its compatible cartridges against defects in material or workmanship for a period of one year from the manufacture date, which can be found on the bottom of the box.

In the event of defect in material or workmanship during the warranty period, the cartridges must be properly packaged and returned to PSI™ along with the senders mailing address. Products that are found to be defective after inspection will be replaced at no cost. Please allow up to eight weeks for product replacement. PSI™ will not be responsible for returning products that do not have a return mailing address enclosed. This warranty is given in lieu of all other warranties, expressed or implied including the warranties of merchantability and fitness for a particular purpose. Any damage caused to PSI Compatible Imaging Cartridges due to accident, misuse, abuse, negligence, or unauthorized tampering voids all warranties. PSI™ will not be liable under any circumstances for incidental or consequential damages, including lost profits. Any returns that are found not to be defective will be subject to a 25% restocking fee  and a credit for future purchases will be placed on an in house account. (Shipping is not refundable)

Returns

Customers often ask what our return policy is. We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right.

PAYMENT METHODS
 
We accept the following payment methods;
 
MASTERCARD, VISA, AMEX, DISCOVER, PAYPAL, NET 10 TERMS (OAC), CASH, MONEY ORDER, PERSONAL CHECK, E-CHECK (for money order, personal check and e-check, products will be held until checks have cleared)
 

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Do you have any questions? Send us an e-mail at:

info@ourcompany.com

PSI, Inc
(Boise, Denver, Portland, Salt Lake City, Seattle & Spokane)
Headquarters  
Boise, Idaho
Phone: (208) 703-4380 
Fax: (270) 817-8953 
Email: sales@printersuppliesink.com
Website: www.printersuppliesink.com